Cofactor
Legal

Privacy Policy

Last updated October 13, 2026

The short version. Your voice becomes text on your iPhone or Mac, and the audio stays on your own devices. Cofactor's own servers receive only the items described below: anonymous crash reports (on by default, and you can turn them off), an email address and account details if you create an account, an encrypted copy of your settings and history if you sign in and keep Sync My Devices on, purchase records, and the optional features you choose to turn on. Sync My Devices is on by default and also keeps a copy in your iCloud account. Apple stores that copy, and Cofactor does not add its own encryption to it (see section 2). We do not run ads, we do not sell your data, and we do not track you across other apps or websites.

1. What stays on your device

You can use Cofactor without an account. Recordings, transcripts, notes and My Info are included in iPhone device backups, such as iCloud Backup or a backup to your computer.

2. Sync My Devices (iCloud and your account)

Sync My Devices is on by default. You can turn it off in Settings. While it is on, Cofactor copies these items to iCloud key-value storage in your Apple account, so your other devices can read them:

Apple stores this copy under iCloud's own protections, and Apple's privacy policy applies. Cofactor adds no encryption layer on this path and cannot read the copy. Contact names are never included (section 6).

If you are signed in, your settings, vocabulary, saved phrases, statistics, transcript history and notes also go to our servers. They are encrypted on your device before upload, with a key kept in your iCloud Keychain that we never receive. We store only the encrypted data and cannot read it. This runs only while Sync My Devices is on.

Turning sync off stops new copies from being sent. It does not delete copies already in your iCloud account, or the encrypted copy on our servers. To remove the iCloud copy, delete Cofactor data in iCloud Settings. Deleting your Cofactor account removes the encrypted copy on our servers, but not copies already stored in your iCloud account.

3. Automation API (off by default)

The Automation API is off until you turn it on in Settings, under Advanced, Automation API. While it is on:

Turning the API off revokes every token, deletes the stored copies and deletes your webhook settings. Notes a tool sent you stay in your inbox until you delete them.

4. Your own AI provider (off by default)

You can connect an AI provider of your own choice. It is off unless you turn it on and enter a server address and an API key. The address must use https, or be a loopback address on your own computer. When it is on, the text you dictated is sent to that server so it can be polished, and any extra context you switch on is sent too. The key is stored in your device Keychain.

When it is on, your provider is used for dictation polish and for Redo, including its shorter, more formal and friendlier rewrites. If the provider fails or takes longer than three seconds, Cofactor polishes on the device instead. The privacy policy of the provider you chose applies to what it receives.

5. Pairing an Android phone (optional)

If you pair an Android phone for sync, the two phones exchange the sync key directly, by scanning QR codes between them. No server is part of the pairing. Both phones then show the same six-digit code, which you confirm before the key is sent. The key is sealed so that only the two phones can open it.

6. Contacts, calendar, and other permissions

7. Crash and reliability reports

Cofactor sends anonymous crash and reliability reports to our error tracking service, GlitchTip, so we can fix problems. This is on by default. To turn it off, go to Settings, then Privacy, then Share Crash Reports. When it is off, Cofactor stops sending reports and discards any that are waiting to be sent.

A report can contain:

A report never contains your audio, your words, your notes, your names, your email address or your device name. Our servers send reports of the same kind for their own failures: the route, the error class and a short error code. GlitchTip keeps only an anonymized form of the IP address that sent each report: the last part of an IPv4 address and the last 64 bits of an IPv6 address are set to zero. It deletes reports after 90 days.

8. If you join the beta

When you apply for the iPhone beta on this site, we store your email address, when you applied, and any answer you choose to give to the optional question about how you plan to use Cofactor. After we send an invite or waitlist message, we also store when we sent it. We use this to send your TestFlight invite and to tell you when Cofactor launches. Apple runs TestFlight under its own privacy policy. A beta record is not linked to your account, so deleting your account does not remove it. To be removed from the beta list, email hello+cofactor@nickurban.me.

9. What we collect if you create an account

An account is optional. You need one only for Sync My Devices across your devices, for Team features, or to buy Pro on the web. When you create one, we store:

Staff with support access can open an account to help you. Changes they make to an account are recorded in an audit log that names the staff member and the reason.

10. Purchases

11. Our website

cofactor.cc sets no tracking cookies and runs no analytics scripts. It stores one thing in your browser, your light or dark theme choice, and only on your device. The site loads its fonts from Google Fonts, and Google receives your IP address when the page loads.

12. Who handles data for us

We use these service providers, each only for the job described:

13. Server logs and security

Our application logs record the request method and error codes. They do not record request bodies, so they do not contain your audio, transcripts or notes. To limit abuse, our servers count requests by IP address in memory. Our hosting edge does not keep request access logs for Cofactor. Its error messages can include the IP address of the request that caused them, and those messages stay in the server's container logs, which are not rotated automatically. All connections to our servers use HTTPS.

14. How long we keep it

15. Your choices

16. Your rights (GDPR, UK GDPR and US state law)

Outliyr LLC is the controller of account, beta and website data. If you are in the European Economic Area, the United Kingdom or another place with similar laws, you can ask us to access, correct, delete, restrict or export your data, and you can object to how we use it. Our legal bases are: providing the service you ask for, such as accounts, the sync you turn on, and purchases; our legitimate interest in keeping the service secure, preventing abuse and fixing crashes; and your consent for the optional features, which you can withdraw in Settings. You can complain to your local data protection authority. California residents can ask what personal information we hold, and ask us to delete or correct it. We do not sell personal information, and we do not share it for cross-context behavioral advertising. Email us to use these rights, and we will respond within the time the law requires.

17. Where data is processed

Our application servers and database are in the United States. Crash reports and encrypted backup copies are stored on a server in Germany. Our service providers may process data in the United States and in other countries. Personal data from people in the European Economic Area and the United Kingdom is processed in the United States under the legal basis described in section 16.

18. What we do not do

19. Children

Cofactor is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has created an account, contact us and we will delete it.

20. Changes to this policy

If we change this policy in a meaningful way, we will update the date at the top and, for significant changes, tell account holders by email or in the app.

21. Contact and governing law

Outliyr LLC, 1500 E Riverside Dr, Austin, TX 78741. Questions about privacy? Email hello+cofactor@nickurban.me.

This policy is governed by the laws of the State of Texas, without regard to its conflict of law rules, except where the law of your place of residence gives you rights that cannot be waived.